Customer Service

I've really learned how important customer service is, just from the job that I work now in the hospital. I'm learning a lot there that I can use for future reference in pursuit of business owning. Lately, with me just being cordial and friendly to my patients, they have been bragging to others on my "services" or "product", if you will. They are recommending my care, simply because of my excellent customer service. I have really noticed that. I think that this learning here and now is very beneficial and will be beneficial later in the years. It's important that I understand that no matter how good the product may be, if I don't have great customer service, people probably won't use or recommend my product.